smileShort ("We", "Us", or "Our") is committed to protecting the privacy and personal data of our Users ("You") and visitors clicking links shortened through our Service.
This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our platform.
1. Information We Collect
A. Information You Provide Directly (User Data)
- Account Credentials: Name, email address, password (securely hashed), and phone number (if applicable).
- Payment Information: Transaction records (all payments are processed directly by our authorized payment gateways such as Midtrans / Xendit / Stripe; we do not store full credit card or banking details on our servers).
- Link Data: Original destination URLs, custom slugs, and related link metadata.
B. Information Collected Automatically (Link Analytics Data)
When someone clicks a shortened link created via smileShort, we collect aggregated analytical data, including:
- Device & Browser Data: Browser type, operating system, and device type (Mobile/Desktop).
- Geographic Data: Country and city of origin (derived from IP addresses).
- Referrer Data: The web page or application where the link click originated.
- Timestamp: Exact date and time of the click event.
- IP Address: Clicker IP addresses are recorded anonymously or hashed for fraud prevention and location analytics.
2. How We Use Information
We use the collected data for the following purposes:
- To provide, operate, and optimize the core functionality of our smileShort Service.
- To process your monthly or annual subscription payments (Standard Plan: IDR 99,900/month or IDR 999,000/year; Pro Plan: IDR 249,000/month or IDR 2,490,000/year).
- To generate real-time analytical reports on your user dashboard.
- To detect, prevent, and mitigate spam, phishing, and illegal link activity.
- To send critical account notifications, system updates, and billing receipts.
3. Data Sharing and Disclosure
We DO NOT sell or rent your personal data to third parties under any circumstances. We only share limited necessary data with trusted service providers supporting our operations:
- Payment Gateways: To process recurring subscription billing securely.
- Cloud Infrastructure Providers: VPS/Cloud hosting infrastructure operating with industry-standard encryption.
- Legal Authorities: When required by law, court orders, or official governmental requests.
4. Data Security
We implement strict technical and organizational measures to safeguard your data, including:
- End-to-end SSL/TLS (HTTPS) encryption for all web traffic.
- Password protection using salted one-way hashing algorithms.
- Regular server monitoring to prevent unauthorized access or cybersecurity threats.
5. Cookies and Tracking Technologies
- Session Cookies: We use essential cookies to keep you authenticated (logged in) while navigating your dashboard.
- Link Clicks: Our shortened links do not deploy invasive third-party tracking cookies on visitors' browsers.
6. Your Data Protection Rights
Under applicable data protection laws, you reserve the right to:
- Access, update, or correct your personal information in your account settings.
- Request permanent deletion of your account and associated data (including past link history).
- Cancel your recurring monthly or annual subscription at any time.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via your registered email address or through an announcement on your dashboard at least 7 days prior to taking effect.